1.Where can I find market entry on the website
when you access www.redlanternfireworks.com, there are four different market icon including North America, Euro Countries, Global market, display firework on the top of website, you can click each icon in terms of your demand to go to the different market
2.How to find product I would like to know on website
After you access market,you can
A.search by product characteristic,click icon on the top including "New" ( new product), "Hot"(popular product ), "Stock"(product in stock), "Discount" (product with discount)
B.search by product categories, click icon on the upper left "Browse Categories", you will see different product categories
C.using search function directly on the top of website
3. where can I find the product detail on the website, including MOQ, product size, effect video etc.?
Click any product you like to go to the detail page, you will see the product packing detail, product volume, product size, MOQ, and product video
4. How can I place order on your website and see more product?
By signing up as our VIP member, you also get authority to place order and see more product
5. How to sign up as our VIP member?
A.Contact the salesperson you know directly to get VIP account
B.Send your request email to allen@redlanternfireworks.com
C.Leave your request on our "Contact Us" page
6. If I order small batch of goods, it will be delivered to me?
Our website www.redlanternfireworks.com is intended for the wholesale deliveries of fireworks
If you are interested to buy a small number of fireworks product, you can write us an email where you will kindly inform us which country and which city you are from.
7. When exactly should I pay for the goods?
Conditions for payment of batch of pyrotechnic products are set individually with manufacturers. Under normal circumstances, payment is made by T/T and divided into 2 stages:
1). 30% deposit is made by customer before production begins;
2). 70% paid against the copy of B/L
8. Who pays for customs clearance?
Conditions of customs clearance depends on a contract between the seller and the buyer. As a rule, both sides are guided by the rules Incoterms 2010.
9. How is delivery carried out?
Delivery is usually carried out by Sea rout
10. Who pays for certification and testing?
As a rule, certificates and testing, required for the export of pyrotechnic products, is paid by the seller.
11. How payment of goods is carried out?
Typically, payment is made after the signing of a contract, by cashless payment.
12. What are the terms of production of ordered batch of goods?
It depends on quantity and product category of your order. Usually, production takes from 30 to 45 days from the moment of receiving all the detailed information about a goods, such as instruction for use, colored labels and other important components.